Contact Us
We'd love to hear from you. Whether you have a question, feature request, or need help troubleshooting, please reach out.
You can contact us via email at: support@onlinescreencast.com
Feedback & Support
If you encounter any bugs or have suggestions to improve Screencast, please let us know. Since Screencast is a local-first application, please include details about your browser (e.g., Chrome, Firefox, Edge) and operating system to help us diagnose the issue.
Response time
We aim to respond to support emails within 2 business days. For common issues, the troubleshooting guide may have an immediate answer.
Who runs Screencast
Screencast is built and maintained by the Screencast team, a small independent group. It is a free browser-based screen recorder funded by advertising rather than subscriptions, which is why there is no account, no trial, and no paid tier. Product questions, press enquiries, and partnership requests all reach us at the address above.
What we cannot help with
We cannot recover a recording you have lost. Screencast never receives your video — it is captured, processed, and stored entirely in your own browser — so there is no copy on our side to restore. Export a recording as soon as you know it is good, and keep the file somewhere you actually back up.
Advertising and privacy questions
This site carries third-party advertising. If an advert here is broken, misleading, or inappropriate, tell us which page it appeared on and roughly when, and we will look into it. For questions about cookies, personalised advertising, or your data rights, see our privacy policy.